ROOM CHANGE!!
22.02.2010, 14:00h
Deutsche Telekom Laboratories
Ernst-Reuter-Platz 7, 11. Etage, 1118
10587 Berlin
On Services: Culture Engines, Habit Traps and Fields of Flesh
Service design is more talked about than practiced, and the talk is a mixture of hands-on savvy with big-hearted polemics: methodological ‘toolkits’ and ruminations on ‘design thinking’ converge with - rather sketchy - promises of ‘community’, ‘sustainability’, and ‘wellbeing’. [more...]
